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Ubuntu 12.10 gets christened Quantal Quetzal ahead of Pangolin launch originally appeared on Engadget on Mon, 23 Apr 2012 16:51:00 EDT. Please see our terms for use of feeds.
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TiVo's rebranding its Premiere line of DVRs in order to eliminate customer confusion in the lineup. The range will now comprise of the Premiere, the dual-tuner Premiere XL, and the quad-tuner Premiere Elite is now called the Premiere XL4. The first two are suitable for over-the-air programming, while the latter is limited to those of you with cable or FiOS subscriptions. New livery and branding should arrive in stores soon, although TiVo's website has yet to reflect the changes.
TiVo quietly rebrands the Premiere Elite DVR as the Premier XL4 under cover of darkness originally appeared on Engadget on Mon, 23 Apr 2012 09:26:00 EDT. Please see our terms for use of feeds.
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?The key to excellent customer service is making each client a high priority. This transaction is not like buying a car and trading it in a few years later,? says Cathy Freeman of Rod Aluisi Real Estate. Read on as RISMedia?s Lesley Geary interviews Freeman about achieving excellent customer service in today?s market.
Rod Aluisi Real Estate
Years in real estate: 6
Region served: Fresno County and Madera County, Calif.
Time-management tip: Have a plan and stick to it every day.
The one thing you can?t live without: My husband, my family, my clients. The happiness that I see when they get the keys to their new home is the best.
How has the definition of customer service changed?
Technology has changed customer service. People are busy, but because they have so much access to technology, they are able to do incredible amounts of research before they ever look at a house. That is why we promote technology here at Rod Aluisi. That said, beyond the incredible access to technology and all that it does, I spend face time with new customers so they get to know me and I get to know them.
I am very grateful to be an agent with Rod Aluisi Real Estate. The brokerage is very supportive. We are about quality not quantity. Because I work with Rod Aluisi, I am able to deliver first-class customer service.
What does real customer service look like?
I don?t treat new buyers like they?re just buying a house?this will be their home. I understand that buyers are making the most important purchase of their lives. So the key to excellent customer service is making each client a high priority. This transaction is not like buying a car and trading it in a few years later. This is often a home the buyers will live in for perhaps the rest of their lives. With sellers, I find out what their goals are and work to personalize those goals and make them their reality. This is achieved by staging their homes, providing tips on how to best present their home, increasing its curb appeal and then negotiating for top dollar. Our agents still caravan, so each and every one of them knows the home when the phone call comes in.
How have the expectations/needs of today?s real estate consumer changed?
I don?t think their expectations are as high as they once were. Today?s buyer is still looking for a deal. They read the paper and watch television, which makes them believe there are all kinds of deals and an excess of inventory. They are led to believe that they can just snatch up any house at a great price. That?s not the case here in Fresno. I have to educate buyers to the fact that today, in Fresno County, inventory is actually low and we are receiving multiple offers on good properties.
I think the average buyer is more concerned with space and a good price than the structure of the house and the amenities. When this process first started with all the foreclosures, buyers would put up with a home?s poor conditions for a good price. But that?s no longer the case at Rod Aluisi. We take pride in our homes. We send out the cleaner, gardener and the pool man. We go the extra mile to make sure the house looks great inside and out before it ever hits the market.
How does technology play a role in facilitating customer service?
Internet marketing is wonderful because a listing immediately goes to 100 different websites. And then, of course, the Internet has helped consumers become more knowledgeable. Often they come to me with a list of houses they would like to see. But while they can find a home online, they can?t negotiate price. We can help them with the process.
Why did you become a Member of Top 5?
Top 5 represents what I am and what I want to do. It is geared toward excellent customer service and supplying the customer with the tools they need to navigate in the increasingly complex world of real estate.
What is the key to a successful life in real estate?
Enjoy everyone you work with and don?t make a job of it. Make it your life. I love helping people and being able to think outside the box. Being able to put a buyer and seller together is so rewarding. Also, it is lovely to be self-employed. We are in charge of our own schedules and I am able to arrange my schedule around my personal life. That?s key. I do not feel like it is work. I love it.
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Copyright? 2011 RISMedia, The Leader in Real Estate Information Systems and Real Estate News. All Rights Reserved. This material may not be republished without permission from RISMedia.
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Since 2008, Stagedhomes.com? has been posting articles at the Stagedhomes.com? blog in an effort to providing a mix of business tips and suggestions, ASP? membership updates, information about Home Staging and the Accredited Staging Professional? Training Course. More than anything, we have been and remain committed to making sure the blog is of value to you, whether you?re a home seller, real estate agent, Accredited Staging Professional?, real estate association representative, real estate industry professional, member of the media, or if you are just interested in Home Staging. That?s right, we do serve a very diverse group of audiences, and that?s why we try to mix the content at our blog.
Here are some of the articles we recently have posted:
Business Plan Ideas
Marketing Tips
Home Staging Trends and Information about Home Staging
Invitations to share success through Stagedhomes.com
Information about upcoming Accredited Home Staging Training Courses
It?s important you feel the information we post at the Stagedhomes.com? blog is of value to you, and we will do what we can to make sure it is.
That?s why I would like to ask you to please share with us what you would like to see featured at the blog. You can either post your suggestions in the comment section following this blog post, at the Stagedhomes Facebook page or by tweeting to the Stagedhomes.com Twitter account at @barbstagedhomes.
I greatly appreciate your suggestions and we will make every attempt to provide you with what you are looking for.
Make sure you don?t miss a thing: subscribe to the Stagedhomes.com? blog to receive a copy of every new blog post by email. Click here for information on how to become a subscriber.
It is my honor to always be working for you.
Barb
Barb Schwarz, ASP?, ASPM?, AB, IAHSP?
The Creator of Home Staging?
CEO www.Stagedhomes.com
IAHSP? Founder and Chairwoman of The Board of The International Association of
Home Staging Professionals? and Foundation
Category: Accredited Staging Professional ? Course, ASP Home Staging Training, ASP Online Home Staging Training, Barb Schwarz, Home Staging Articles, Home Staging Training, Stagedhomes.com
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Each week Ross Rubin contributes Switched On, a column about consumer technology.
In case you missed it, Part I of this article can be found here
Last week's Switched On discussed the Slacker Portable, Sony eMarker and TrafficGauge, three dedicated devices that didn't make it but saw their functionality ultimately realized via smartphones. But there have been other idea for which the idea ultimately proved popular as smartphone bits rather than separately packaged atoms.
Continue reading Switched On: When the smartphone giveth, Part 2
Switched On: When the smartphone giveth, Part 2 originally appeared on Engadget on Sun, 22 Apr 2012 17:30:00 EDT. Please see our terms for use of feeds.
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Continue reading Gavin Kim's on the move again, joins NQ Mobile after leaving Windows Phone
Gavin Kim's on the move again, joins NQ Mobile after leaving Windows Phone originally appeared on Engadget on Mon, 23 Apr 2012 18:28:00 EDT. Please see our terms for use of feeds.
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Encroaching into the semiconductor business might not seem the most obvious move for a phone manufacturer that's trying to unify its efforts. Nevertheless, China Times reports that HTC has signed a "memorandum of cooperation" with ST-Ericsson to co-develop a new dedicated chip for low-end handsets coming out next year. Since ST-Ericsson is a fabless chip designer, HTC won't risk getting silicon between its fingernails. Instead, if this agreement is what it seems, the Taiwanese manufacturer may simply want more direct control over its supply chains and to reduce its current reliance on ready-made designs from Qualcomm or NVIDIA. After all, it can't be easy for HTC's new CFO, looking on while others gobble up those margins.
China Times: HTC wants to develop its own processors for low-end phones originally appeared on Engadget on Mon, 23 Apr 2012 05:03:00 EDT. Please see our terms for use of feeds.
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